Faber Privacy Policy

Privacy Policy


Faber Acoustical is committed to providing excellent products featuring the best user experience, while also protecting your privacy. This document exists to help you understand what information we collect, how we use it, how it may be shared, and steps we take to protect it. This applies to information collected through your use of our websites (including FaberAcoustical.com) and our desktop and mobile apps.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

Any data we request that is not required will be specified as voluntary or optional.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

We may collect information regarding your use of our websites and apps, such as device hardware and software (including operating system) identifiers, IP address, browser, date, time, and information regarding your interaction with our websites and apps.

Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one or more of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our products and websites (we continually strive to improve our offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions

    Your personally identifiable information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by you.

  • To send periodic emails

    The email address you provide may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.

    Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

  • To administer a contest, promotion, survey or other site or app feature
  • To more effectively reach current and potential customers with information regarding current or future products, services, or events

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. These security measures include SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the internet securely, App Transport Security (ATS), and password-protected user accounts, where applicable.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your device's local storage through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. You may consult the documentation for your browser to learn how to stop it from accepting cookies, or to have it prompt you before accepting cookies from websites that you visit.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses, including:

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


We do not knowingly collect any information from anyone under 13 years of age. If we become aware that such information has been collected, we will delete it. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.faberacoustical.com/about/terms.html.

Your Consent

By using our site or our apps, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on January 29, 2018

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below.


277 S 2035 W
Lehi, UT 84043
United States